Subscription Management
SaaSCustomer requests plan change, eligibility verified, changes applied, billing prorated, confirmation sent, access updated.
humansystemapi
Why OSOP matters here
Subscription changes touch billing, access, and CRM. OSOP tracks every change request, billing adjustment, and access modification — preventing billing disputes.
Workflow Steps (6)
1
Customer Requests Change
human2
Verify Eligibility
system3
Apply Plan Changes
system4
Prorate Billing
api5
Confirm Change
system6
Update Access & Limits
systemConnections (6)
Customer Requests Change→Verify Eligibilitysequential
Verify Eligibility→Apply Plan Changessequential
Apply Plan Changes→Prorate Billingparallel
Apply Plan Changes→Update Access & Limitsparallel
Prorate Billing→Confirm Changesequential
Update Access & Limits→Confirm Changesequential
6
Steps
6
Connections
3
Node Types