銷售管道
Human ↔ Human完整的 B2B 銷售週期,從潛在客戶開發、資格審核、產品展示、提案、議價到成交。
6 個節點 · 6 條連接sales
humansystem
視覺化
開發潛在客戶system
透過表單、活動或引薦取得的潛在客戶資料,並登錄至 CRM。
↓sequential→ 銷售開發代表進行資格審核
銷售開發代表進行資格審核human
銷售開發代表進行探索性通話,並對潛在客戶進行評分。
↓sequential→ 產品展示
產品展示human
客戶主管提供量身打造的產品示範。
↓sequential→ 發送提案
發送提案human
客戶主管準備並發送詳細的定價提案。
↓sequential→ 議價
議價human
客戶主管與潛在客戶就定價、條款及合約細節進行協商。
↓sequential→ 成交
↓conditional→ 發送提案
成交human
合約簽署完成,交易在 CRM 中標記為已成交。
uc-sales-pipeline.osop.yaml
osop_version: "1.0"
id: "sales-pipeline"
name:"銷售管道"
description:"完整的 B2B 銷售週期,從潛在客戶開發、資格審核、產品展示、提案、議價到成交。"
nodes:
- id: "lead_captured"
type: "system"
subtype: "action"
name: "開發潛在客戶"
description: "透過表單、活動或引薦取得的潛在客戶資料,並登錄至 CRM。"
- id: "sdr_qualify"
type: "human"
subtype: "input"
name: "銷售開發代表進行資格審核"
description: "銷售開發代表進行探索性通話,並對潛在客戶進行評分。"
- id: "demo"
type: "human"
subtype: "input"
name: "產品展示"
description: "客戶主管提供量身打造的產品示範。"
- id: "proposal"
type: "human"
subtype: "input"
name: "發送提案"
description: "客戶主管準備並發送詳細的定價提案。"
- id: "negotiate"
type: "human"
subtype: "input"
name: "議價"
description: "客戶主管與潛在客戶就定價、條款及合約細節進行協商。"
- id: "close"
type: "human"
subtype: "review"
name: "成交"
description: "合約簽署完成,交易在 CRM 中標記為已成交。"
edges:
- from: "lead_captured"
to: "sdr_qualify"
mode: "sequential"
- from: "sdr_qualify"
to: "demo"
mode: "sequential"
- from: "demo"
to: "proposal"
mode: "sequential"
- from: "proposal"
to: "negotiate"
mode: "sequential"
- from: "negotiate"
to: "close"
mode: "sequential"
- from: "negotiate"
to: "proposal"
mode: "conditional"
when: "status == 'revision_requested'"
label: "Proposal revision needed"