餐廳訂位
餐飲從線上訂位、座位安排、確認通知、到店接待到用餐後回饋的完整餐廳訂位管理流程。
humansystem
為什麼需要 OSOP
餐廳訂位看似簡單但涉及容量管理和顧客體驗。OSOP 定義從訂位到用餐的每個觸點和自動化邏輯，減少空位和候位衝突，並收集回饋以持續改善服務。
Workflow Steps (6)
1
Guest Books Table
human2
Confirm Reservation
system3
Day-Of Reminder
system4
Seat Guest
human5
Dining Service
human6
Payment & Feedback
humanConnections (5)
Guest Books Table→Confirm Reservationsequential
Confirm Reservation→Day-Of Remindersequential
Day-Of Reminder→Seat Guestsequential
Seat Guest→Dining Servicesequential
Dining Service→Payment & Feedbacksequential
6
Steps
5
Connections
2
Node Types