Restaurant Reservation

Human ↔ Human

Guest dining experience from booking through confirmation, seating, service, payment, and feedback.

6 nodes · 5 edgesfood-service

humansystem

Visual

Guest Books Tablehuman

Guest reserves a table via app, phone, or walk-in with party size and time.

↓sequential→ Confirm Reservation

Confirm Reservationsystem

System confirms booking and sends confirmation with cancellation policy.

↓sequential→ Day-Of Reminder

Day-Of Remindersystem

System sends a reminder 4 hours before the reservation with parking info.

↓sequential→ Seat Guest

Seat Guesthuman

Host greets the party, verifies reservation, and seats them at their table.

↓sequential→ Dining Service

Dining Servicehuman

Server takes orders, delivers courses, and attends to guest needs throughout the meal.

↓sequential→ Payment & Feedback

Payment & Feedbackhuman

Guest settles the bill, tips, and optionally leaves a review or rating.

Open in Editor

uc-restaurant-reservation.osop.yaml

osop_version: "1.0"
id: "restaurant-reservation"
name: "Restaurant Reservation"
description: "Guest dining experience from booking through confirmation, seating, service, payment, and feedback."

nodes:
  - id: "book_table"
    type: "human"
    subtype: "input"
    name: "Guest Books Table"
    description: "Guest reserves a table via app, phone, or walk-in with party size and time."

  - id: "confirm_reservation"
    type: "system"
    subtype: "action"
    name: "Confirm Reservation"
    description: "System confirms booking and sends confirmation with cancellation policy."

  - id: "day_of_reminder"
    type: "system"
    subtype: "action"
    name: "Day-Of Reminder"
    description: "System sends a reminder 4 hours before the reservation with parking info."

  - id: "seat_guest"
    type: "human"
    subtype: "input"
    name: "Seat Guest"
    description: "Host greets the party, verifies reservation, and seats them at their table."

  - id: "service"
    type: "human"
    subtype: "input"
    name: "Dining Service"
    description: "Server takes orders, delivers courses, and attends to guest needs throughout the meal."

  - id: "payment_feedback"
    type: "human"
    subtype: "input"
    name: "Payment & Feedback"
    description: "Guest settles the bill, tips, and optionally leaves a review or rating."

edges:
  - from: "book_table"
    to: "confirm_reservation"
    mode: "sequential"
  - from: "confirm_reservation"
    to: "day_of_reminder"
    mode: "sequential"
  - from: "day_of_reminder"
    to: "seat_guest"
    mode: "sequential"
  - from: "seat_guest"
    to: "service"
    mode: "sequential"
  - from: "service"
    to: "payment_feedback"
    mode: "sequential"

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